Careers / Compliance Programme Implementation Manager
As a Compliance Programme Implementation Manager, you will be responsible for the onboarding, implementation and support of the Compliance Map software platform for new and existing customers.
This is a full time, remote working position with some travel likely within the EU and US.
Candidates will be responsible for:
- Documenting internal and client requirements using a variety of techniques such as direct questioning, business process walkthroughs, mapping exercises, etc..
- Understanding client requirements and offering solutions in-line with the capabilities of the software and industry best practices
- Owning the implementation of the software project from start to end
- Taking part in the implementation by configuring the solution to meet client requirements
- Develop test scripts, acceptance criteria, UATs
- Support the client post-implementation and assist in continuous improvement cycles
- Perform testing of the solution as changes are made to meet customer needs
- Conduct client and supplier trainings of the software solution and develop training aids/help documentation
- Providing presentations of the solution based on common customer use cases
A successful candidate must have the following essential skills:
- In-depth experience with complex PLM systems such as PTC Windchill, Teamcenter, Oracle Agile or SAP PLM
- In-depth knowledge of product compliance i.e. RoHS, REACH, Prop65, WEEE, Conflict Minerals
- Experience in the electronics, communication or retail industry as a manager of Production, Planning and Control, Production, Supply Chain or IT
- Sufficiently technical to be able to quickly learn the Compliance Map platform and how it can be implemented successfully
- Experience of supply chain planning/ERP systems
- Experience of software implementation and support
- Excellent written and spoken English
- A strong customer focus and relationship management skills with the ability to see both the wider picture and detailed subject matter
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