Compliance Programme Implementation Manager

As a Compliance Programme Implementation Manager, you will be responsible for the onboarding, implementation and support of the Compliance Map software platform for new and existing customers.

This is a full time, remote working position with some travel likely within the EU and US.

Documenting internal and client requirements using a variety of techniques such as direct questioning, business process walkthroughs, mapping exercises, etc..
Understanding client requirements and offering solutions in-line with the capabilities of the software and industry best practices
Owning the implementation of the software project from start to end
Taking part in the implementation by configuring the solution to meet client requirements
Develop test scripts, acceptance criteria, UATs
Support the client post-implementation and assist in continuous improvement cycles
Perform testing of the solution as changes are made to meet customer needs
Conduct client and supplier trainings of the software solution and develop training aids/help documentation
Providing presentations of the solution based on common customer use cases

In-depth experience with complex PLM systems such as PTC Windchill, Teamcenter, Oracle Agile or SAP PLM
In-depth knowledge of product compliance i.e. RoHS, REACH, Prop65, WEEE, Conflict Minerals
Experience in the electronics, communication or retail industry as a manager of Production, Planning and Control, Production, Supply Chain or IT
Sufficiently technical to be able to quickly learn the Compliance Map platform and how it can be implemented successfully
Experience of supply chain planning/ERP systems
Experience of software implementation and support
Excellent written and spoken English
A strong customer focus and relationship management skills with the ability to see both the wider picture and detailed subject matter