Careers / Configuration Developer

As a Configuration Developer, you will be responsible for the onboarding, implementation and support of the Compliance Map software platform for new and existing customers.

This is a full time, remote working position with some travel likely within the EU and US.

Candidates will be responsible for:

• Documenting internal and client requirements using a variety of techniques such as direct questioning, business process walkthroughs, mapping exercises, etc..
• Understanding client requirements and offering solutions in-line with the capabilities of the software and industry best practices
• Owning the implementation of the software project from start to end
• Taking part in the implementation by configuring the solution to meet client requirements
• Develop test scripts, acceptance criteria, UATs
• Support the client post-implementation and assist in continuous improvement cycles
• Perform testing of the solution as changes are made to meet customer needs
• Conduct client and supplier trainings of the software solution and develop training aids/help documentation
• Providing presentations of the solution based on common customer use cases

A successful candidate must have the following essential skills:

• In-depth experience with complex PLM systems such as PTC Windchill, Teamcenter, Oracle Agile or SAP PLM
• In-depth knowledge of product compliance i.e. RoHS, REACH, Prop65, WEEE, Conflict Minerals
• Experience in the electronics, communication or retail industry as a manager of Production, Planning and Control, Production, Supply Chain or IT
• Sufficiently technical to be able to quickly learn the Compliance Map platform and how it can be implemented successfully
• Experience of supply chain planning/ERP systems
• Experience of software implementation and support
• Excellent written and spoken English
• A strong customer focus and relationship management skills with the ability to see both the wider picture and detailed subject matter